Your attempt to go to https://eweb.sba.gov/gls/dsp_forgotidpass.cfm?searchtyp=1 failed. Usually this is because your browser does not have "Session Cookies" enabled. It can also occur if you have set your browser to prompt you, and you've chosen to disallow the cookie(s) requested. In either case, you must allow the SBA to set Session Cookies to use SBA applications.
Please enable Session Cookies, then try again using the hotlink above.